Here is some feedback from previous and current Neighborhood Nerd Customers:

Lara from Carmichael:

Level of Satisfaction
10

Message body:
The Neighborhood Nerd - Alan has been a breathe of fresh air when it comes to customer service, knowledge, and experience. He truly is there to help you with your computer needs and is not there to up sell you or try to encourage you to buy parts you don't need. He truly is about customer service and is in the process of building a very reputable computer business. I would trust him to do anything on my computer and I know he is going to not leave until my computer is working perfectly. He is amazing flexible and I would recommend his services to everyone. If you need any computer work done give The Neighborhood Nerd a call you won't regret it!

Larry from Roseville:

Level of Satisfaction
9

Message body:
Thank you so much for coming out to my apartment and repairing my PS3. I was totally impressed with your knowledge of the PS3 system. It is so hard to find anyone who can and will work on the PS3 unit after the warranty expires. Your overall knowledge of computers and gaming systems was rewarding and removed alot of stress. Oh, by the way, this was done INSIDE MY HOME! Thanks you again!

Sincerely,
Larry

P.S. I will be using you for all my computer and gaming systems problems!

Annie from Grass Valley:

Level of Satisfaction
10

Message body:
Alan has kept our systems up and running for over 2 years now - he's on time, reasonably priced and stays until the job is done properly.

I would highly recommend his services and encourage you to look into his custom computer system builds - he completed a fantastic new system for a present for my husband, keyed into his interests of music - I never would have found a system like this in a store or online!

Adam From South Sacramento:

Level of Satisfaction
9

Message body:
Alan is great at what he does. I've known him for over a year now and he has helped me put two computers together including my newest one with custom lighting and paint. I'd point anyone who's looking for computer help in his direction and I will continue to go back to him myself.

The only reason I gave it a 9/10 is because my computer can still not fly and/or hurl fireballs.

Pictures of this PC:
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Joan from Elk Grove:

Level of Satisfaction
10

Message body:

I recently experienced some major problems with my iMac – essentially equivalent to a hard-drive crash.  In addition, I was having network problems – connecting to my network from my PC and printing wirelessly from both my iMac and my Mac laptop.  I contacted a so-called Mac expert/”Super Nerd” I found on Craigslist and he came to my home to “help” me.  This “nerd” took me to the cleaners.  His “service” left me with an unfinished repair (really, he worsened the problem).  He left mid-job, never to be seen again, with payment for several hours of “service” and a deposit on a new hard drive he never delivered.  With my computer problems unresolved and this bad experience fresh in my mind, I sought the assistance of another computer-repair technician.  Luckily, I found THE NEIGHBORHOOD NERD.  The service I received from THE NEIGHBORHOOD NERD was unbelievably superior to that I received from the other “nerd.”  I highly recommend THE NEIGHBORHOOD NERD.  Alan and Xander are consummate professionals.  In fact, I would rate their service as among the best I have ever received from a business professional.

Alan and Xander were able to come to my home very quickly.  They immediately diagnosed my problems, and took effective and appropriate action to resolve them.  They helped me restore my programs and data (without loss) and left my computers in better shape than they were in prior to the crash.  The fee they charged was a flat-fee and was very reasonable.  Both men are experts with computers and computer repairs.  I was very impressed with their knowledge and skill – especially because I needed someone who could deal with Mac-specific issues.  Even more important, they were honest and reliable.  They kept me informed regarding their progress and expected completion time.  They were fast and efficient.  And, they are very nice too.  They both worked diligently until my system was repaired and restored to my satisfaction.  In fact, they enhanced my software and security systems and reconfigured my home network to a more user-friendly and efficient set-up.  And, they provided me follow-up service when I had a question after they had finished their repairs.  I was truly impressed with their level of expertise and excellent service.  It is difficult to locate reliable and trustworthy computer-support delivered directly to one’s home.  I am pleased to have discovered this outstanding team and plan to retain their services for future support.  I have already recommended THE NEIGHBORHOOD NERD to my daughter and friends.  I am a busy professional myself, so I rarely have time to stop and give positive feedback.  But, I was so impressed with the service I received from THE NEIGHBORHOOD NERD, I believe they deserve an outstanding review.

Carmen from South Sacramento

Level of Satisfaction
9

Message body:
It takes a lot to make my father happy when it comes to his computer. Alan has made him very happy on several occasions now. Alan repaired one computer, built a new computer, set up my lap top with anti-virus software and Microsoft Office and saved the files from my old computer that died. It may not sound all that impressive to someone with computer knowledge, but it means a lot to me that he is keeping my father happy. Thank you Alan for always being fair and responsive.